If you are outside the UK and would like to send us tests directly, please following the below instructions. If one of our partner labs operates in your country please contact them directly.
General Information on SENSITEST Tests for Overseas veterinarians
Serum is required for overseas samples not whole blood. This can be frozen if necessary beforehand. Please ensure sufficient serum is sent to perform the test(s).
Packaging of Samples
Place the serum tube(s) in a leak proof container and biohazard bag and then pack securely with cushioning material in secondary packaging that is strong enough to withstand handling encountered during transport overseas shipping.
Fully completed submission forms must accompany each sample. Download a submission form by clicking HERE
Please send samples to:
Avacta Animal Health
Unit 651, Thorp Arch Estate
Please email us when you send a sample to advise us of the shipment date and name of animal in order that we can contact you upon receipt of the sample.
For EU countries, Norway, Switzerland and Liechtenstein: Please download and print the Facilitation Letter and include this in the external paperwork of the packaging, as it will speed up procedures at border control.
For Channel Islands: Please download and print a copy of your Import Licence: Channel Islands Import Licence
For non-EU countries: A General Import Licence issued by DEFRA/AHVLA and a Consignment Letter are required.
“Animal by-products for the use in in-vitro and in-vivo laboratory research and diagnostic use which have undergone processing to such an extent that they should be regarded as processed and out of scope of the animal by-products Regulation (EU) No 142/2011;
A General Import Licence is available to download and print to accompany your sample submission: General Import Licence
Consignment Letter – a template is provided for you to copy on to your Practice letterhead – remember to sign it!: Consignment Declaration Template
Failure to include the correct documentation will compromise our service by the seizure of serum samples at border posts.
New Customer Form
If this is the first time you have used our service please complete this form and send with the sample or via email in advance. Download form
Price and Payment Terms
The same price as our UK veterinary customers will be applied to overseas veterinarians. Please contact us for a current Price List.
Payment is required in advance and a proforma invoice will be issued to you on receipt of the sample. Please ensure payment is made promptly as this may delay the issue of results. Where a veterinarian becomes an established customer (3 months of trading) a trading account with credit terms (payment 30 days by bank transfer) may be set up. Please speak to our Customer Services team to do this.
|AAHSF||Submission Form||Must accompany all samples|
|AAHNCF||New Customer Form||Template for completion||Complete the first time you trade|
|AHVLA||EU Facilitation Letter||For EU members, Norway, Switzerland & Liechtenstein|
|IMPGEN2013/01||Channel Islands Import Licence||For C Islands|
|IMPGEN2014/02||Non EU General Import Licence||For non-EU countries|
|AAHCL2014||Consignment Letter||Template for completion||For non-EU countries|
|AAHPL2014||Price List||Contact us for a current email@example.com|